In some cases it can occur that you have to uninstall Nero or Nero related software (i.e. InCD...). You are advised to use Nero General Clean Tool to achieve that and after that download then install the latest version of the software you were initally using.

Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive. Double-click on the unzipped EXE-file to start the CleanTool. The window “Nero General CleanTool” will open. The Nero products installed will be displayed.

Check the boxes next to the Nero products you want to remove. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.

Please wait until the progress bar has moved completely to the right. In the window “Nero General CleanTool” click the “Exit” button as soon as the erasing procedure is completed.